Program Coordinator, Executive Education & Training
The Do Good Institute is seeking an outgoing, energetic, process-oriented professional to assist with the management of the programs that serve graduate students enrolled in the Graduate Certificate in Nonprofit Management and Leadership (CNML), as well as the development, launch, and management of the Do Good Institute’s nonprofit executive education and training portfolio.
The Program Coordinator will report to and work closely with the Faculty Director for Nonprofit Executive Education and Training to create and manage the recruitment efforts for new students while serving current students in the Graduate Certificate program. The coordinator will lead and support several CNML projects, including but not limited to the portfolio of student fellows, student orientation, professional development programming, and troubleshooting issues in partnership with our Office of Executive Programs.
The Program Coordinator will also work with the Faculty Director, as a thought partner to create and develop revenue-generating nonprofit executive education and training (non-credit) to enhance the ability of nonprofit leaders and social innovators to be successful and amplify their impact locally and globally. In this role, the coordinator will help identify best practices and opportunities for programmatic marketing and recruitment, engage a roster of facilitators, work to build strategic philanthropic partners, as well as coordinate the training schedule.
The Program Coordinator must be very intentional, well-organized, entrepreneurial, and passionate about the educational advancement of aspiring and current nonprofit leaders. They will join a growing, talented team and will collaborate with a variety of internal and external constituencies in a fast-paced, dynamic environment.
Certificate in Nonprofit Management Leadership (CNML) Program Recruitment and Engagement: The Program Coordinator will collaborate with the Faculty Director to develop recruitment strategies and support the existing programs for CNML. Responsibilities include managing and organizing continuous written and oral communications with prospective students, current students, and alumni. Duties include but are not limited to, recruitment/inquiry phone calls, orientations, course inquiries, and email communication. The Program Coordinator will keep detailed records of program activities, student engagement, and any other relevant activities. The Program Coordinator will support the fall and spring program cycles, including marketing, recruitment, and enrollment. Finally, the successful candidate will serve as an expert liaison with multiple SPP and University stakeholders including current and prospective students, and must use discretion in managing sensitive information as well as thoughtfulness to identify opportunities for systems efficiency.
Supporting the Executive Training Program: The Program Coordinator will work alongside the Faculty Director to design, develop, launch, and manage the Executive Training component of the Do Good Institute. They will play a key role in logistics management, such as scheduling sessions, arranging venues (on and off campus), and ensuring necessary materials and resources are available. The Program Coordinator will also be responsible for taking the lead with participant engagement, including communication with participants, collecting and analyzing feedback from participants and instructors to assess the effectiveness of training program(s). They will liaise with instructors or facilitators to coordinate their schedules, provide necessary information, and ensure they have the resources needed for effective training sessions. Relevant knowledge and appreciation for capacity-building, curriculum development, and training for nonprofits is important.
Marketing and Promotion: Contributing to the marketing and promotion of both the CNML and executive training programs will be essential. Working in partnership with the Do Good Institute marketing and communications team, the Program Coordinator will need to think creatively and strategically to attract and retain students and participants. The Program Coordinator will help to create promotional materials, utilize various social media channels, and create content for internal and external communications materials.
Partnership Support: An aspect of this role will be the support of various partner relationships, including funders, organizational partners, and institutional partners. This will include but is not limited to assisting with funder reports, presentations, and developing student engagement opportunities, as needed.
Other Duties as Assigned: There will be other assigned responsibilities related to the Nonprofit Educative Education and Training program and the DGI team, as needed.
Required degree level
- Bachelor Degree
Years of experience
- 3 - 5 Years