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Public Safety Dispatcher

Public Safety Dispatcher

locationIrvine, CA 92606, USA
PublishedPublished: 12/8/2023
Full Time

Dispatcher salary is commensurate with experience. Entry-level Dispatchers will start at $33.50 per hour. 
Public Safety Dispatchers designated as a Communications Training Officer will be paid an additional six percent (6%) of the employee's base rate of pay. 
Tactical Dispatchers on SWAT earn 1.5% collateral pay.  Make a difference in your community as a Public Safety Dispatcher and join a first-class department who embodies integrity, quality service, accountability and respect. Public Safety Dispatchers are the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls.
Your Impact:
  • Evaluate incoming calls to determine the appropriate action.
  • Receive and dispatch calls for the Animal Services Operation.
  • Find additional information in the Public Safety Dispatcher job description.

Work Environment:
  • The position is required to work a "3/12 schedule" (three 12-hour shifts) per week. This includes working the graveyard shift.
  • Structured work environment with pre-scheduled meals and rest breaks.
  • Official uniforms must be worn.
  • Chain of command oriented.

Minimum Qualifications:
  • Typing Ability: Net speed of 40 wpm
  • High school diploma or equivalent.
  • Prior public safety dispatch experience preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities.
  • Successful completion of City of Irvine/POST certified dispatch training program is required after hire.
Expedited Process for Lateral Applicants:
Applicants who are currently employed as a police dispatcher with a California POST agency and possess a POST Public Safety Dispatcher certificate will be waived from the Criticall and the written exam requirement. The selection process for lateral applicants will include an expedited examination process and background investigation prior to appointment.

Looking for:
  • Exceptional customer service and communication skills.
  • Team-oriented individuals.
  • Ability to work alternating schedules.
  • Ability to remain calm and focused in high stress environments.
  • Desire to make a difference by helping others.

*Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Dispatchers work 12-hour shifts. One week you will work three 12-hour shifts; the next week you will work three 12-hour shifts and one 8-hour shift.

All applicants must be able to pass the Public Safety background check process. This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page.

The City
Irvine is recognized as one of America's Best Places to Live, according to Money Magazine. The City of Irvine has the distinction of being one of the safest cities in the United States with a population of more than 100,000, based upon FBI statistics on violent crime.

Your Team
The Public Safety Department is a full-service public safety agency that provides several special program areas including Emergency Management, Crime Prevention, DARE, School Resource Officer, K-9s, Traffic Enforcement, Commercial Vehicle Enforcement, General Investigation, Crime Scene Investigation, Special Investigation (vice & narcotics), and the Special Weapons and Tactics Team (SWAT).

The Process
The selection process will include an examination and conduct a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.

Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.