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Welcome to Whataburger Careers!This position leads a team of Restaurant Kitchen Equipment Service Technicians responsible for successful execution of repairs in multiple Whataburger restaurants within a geographic zone. Properly maintains all equipment in Whataburger restaurants including commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components. Effectively troubleshoots and problem solves a variety of service issues. Mentors and trains team. Completes administrative tasks using current technology to help meet departmental goals and procedures. Collects and evaluates bids from outside service vendors. Ensures a safe, efficient, and reliable operating system in Whataburger restaurants. This role is 60% administrative and 40% restaurant repair, either hands on or team instructional assistance.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Performs repairs and maintains Restaurant Units assigned. Keeps management advised of status of repairs, special project status and schedule.</li><li>Completes administrative paperwork associated with managing a team such as expense reports, time keeping, and performance reviews.</li><li>Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.&nbsp;</li><li>Provides ongoing feedback on Technician and contractor performance to Regional Facility Manager.</li><li>Implements and organizes programs associated with developing and motivating staff to accomplish established objectives.</li><li>Works with the Regional Facility Manager to ensure all service work orders are successfully executed and work orders are properly resolved/closed according to set departmental goals and customer service agreements. Collects data for and is accountable to performance metrics.</li><li>Assists the Regional Manager in coordinating projects affecting facilities or equipment throughout the Whataburger restaurants.</li><li>Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders. Monitors workload of team and transfers work between technicians as needed.</li><li>Complies with all national, state, and local regulatory requirements.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent or equivalent work experience</li><li>College hours in technical-related courses (preferred)</li><li>Bachelor’s degree (preferred)</li></ul>Experience:<ul><li>3+ years’ field experience in HVAC and commercial refrigeration (required)</li><li>3+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)</li><li>1+ years’ experience in construction trade and carpentry fields (preferred)</li><li>1+ years’ experience preferably in restaurant industry (preferred)</li><li>Experience in handling multiple administrative tasks</li><li>Experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Strong refrigeration &amp; HVAC knowledge / skills</li><li>Strong commercial kitchen equipment knowledge / skills</li><li>Basic carpentry, plumbing, and intermediate electrical knowledge / skills</li><li>Working knowledge of Americans with Disabilities Act (ADA) guidelines and all job-related regulations requiring code enforcement&nbsp;</li><li>Proficiency in MS Office Word, Excel, and Outlook &nbsp;</li><li>Proficiency in JD Edwards</li><li>Demonstrated ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li><li>Ability to mentor and train others</li></ul>Professional Certification:<ul><li>Environmental Protection Agency (EPA) Certification or CFC Certification (required)</li><li>HVAC State Certified License (preferred)</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred)</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>2955 Cobb Pkwy Se Ste 910 Atlanta GA 30339

Whataburger

Lead Restaurant Kitchen Equipment Service Technician - Atlanta, GA

Welcome to Whataburger Careers!The Restaurant Kitchen Equipment Service Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities:<ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:&nbsp;<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>1560 N Cockrell Hill Rd Dallas TX 75211-1316

Restaurant Kitchen Equipment Service Technician - Dallas, TX

Assistant Manager, at Whataburger is an incredibly important job. You'll serve as both a restaurant leader and a team member. You'll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other conditions or status protected by law.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other conditions or status protected by law. Responsibilities<ul><li>Lead and Inspire Teams</li><li>Help General Manager run a Multi-Million dollar Business</li><li>Serve Up Extraordinary Customer Service</li><li>Run Excellent Operations</li><li>Be a Problem Solver</li><li>Manage Team and Budgets</li><li>Communicate Issues with Management</li><li>Teach Cleaning and Sanitation Procedures</li><li>Coordinate Scheduling</li><li>Help with Hiring</li></ul>Rewards<ul><li>Competitive Pay</li><li>Bonus Potential</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Time Off Benefits</li><li>Discounted Meals</li><li>Scholarship Program</li></ul>

Assistant Manager - Muskogee 1482 (Muskogee, OK)

Assistant Manager - Poteau 1380 (Poteau, OK)

Whataburger of Mesquite, Inc. – PorterThe Porter is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customer's experience meets or exceeds expectations. The Porter fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.To begin the path for career success at Whataburger, Porter will participate in skills development program and will be required to achieve certification in specific stations associated with the position.1.RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.</li><li>Checks with management prior to leaving the restaurant at the scheduled time.</li><li>Recognizes and communicates customer service problems to the manager on duty.</li><li>Attends all meetings and training sessions as required by management.</li><li>Submits requests for work schedule changes according to management guidelines.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."</li><li>Continues to learn and improve job skills as directed through performance appraisals.</li><li>Learns and adheres to the guidelines set by Company policy.</li><li>Demonstrates respect for all Whataburger Family Members and treats each with dignity.</li><li>Stands out as a role model for others through daily interactions and leadership example and as a resource for other team members.</li></ul>System<ul><li>Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.</li><li>Supports food production through the preparation and stocking of various food items as directed by a member of management.</li><li>Promotes excellence in customer relations to the rest of the team.</li><li>Performs maintenance tasks as scheduled, or assigned.</li><li>Actively participates in all current sales promotions/marketing events during work time.</li><li>Operates all designated food production or customer service stations, as directed.</li><li>Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.</li><li>Achieves certification at the specific stations associated with a position.</li><li>Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.</li><li>Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.</li><li>Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First-Out (FIFO).</li><li>Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures.</li><li>Maintains sufficient amounts of prepped produce for the next shift.</li><li>Efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures.</li><li>Follows established recipes for preparing and serving Whataburger's products.</li><li>Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizes proper cutting surfaces.</li><li>Follows correct procedures for lifting and carrying heavy items.</li><li>Mops spills or leaks quickly to prevent accidents.</li><li>Notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures.</li><li>Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.</li><li>Cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.</li><li>Disposes of all trash properly.</li><li>Achieves certification in all cleaning and sanitation procedures.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.</li><li>Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. Understands the order of work relating to taking, preparing, and delivering customer orders.</li><li>Answers the phone in a courteous, articulate manner, according to Whataburger procedure.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Follows company cash handling policies.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul><ol><li>KEY PERFORMANCE INDICATORS</li></ol><ul><li>Effectively serves as a team player in supporting the goals of the organization.</li><li>Responsible for the completion of well-defined tasks or projects set by management. Demonstrates teamwork by cooperating with others, working a shift and completing share of the workload.</li><li>Arrives at the restaurant with sufficient time to report for work in a clean, complete uniform as scheduled.</li><li>Learns, understands, and performs within the specific guidelines for sanitation and cleanliness whenever working.</li><li>Completion of station certifications and assessments for each position</li></ul>

Porter - 1110 | Whataburger1110 (Royse City, TX)

Porter - 495 | Whataburger495 (Seagoville, TX)

**Applicants must be 16 or older and legally authorized to work Whataburger of Mesquite, Inc. – Team MemberThe Team Member is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customer's experience meets or exceeds expectations. The Team Member fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.To begin the path for career success at Whataburger, Team Members will participate in skills development program and will be required to achieve certification in specific stations associated with the position. BENEFITS<ul><li>Competitive WEEKLY Pay</li><li>Referral Bonus Program</li><li>Schedule Flexibility</li><li>Development and Career Growth Opportunities</li><li>Tuition Reimbursement Program</li><li>Discounted Meals</li><li>Service Awards</li><li>Scholarship Program</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Chaplain Service</li><li>Paid Vacations</li></ul>RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.</li><li>Checks with management prior to leaving the restaurant at the scheduled time.</li><li>Recognizes and communicates customer service problems to the manager on duty.</li><li>Attends all meetings and training sessions as required by management.</li><li>Submits requests for work schedule changes according to management guidelines.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."</li><li>Continues to learn and improve job skills as directed through performance appraisals.</li><li>Learns and adheres to the guidelines set by Company policy.</li><li>Demonstrates respect for all Whataburger Family Members and treats each with dignity.</li><li>Stands out as a role model for others through daily interactions and leadership example and as a resource for other team members.</li></ul>System<ul><li>Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.</li><li>Supports food production through the preparation and stocking of various food items as directed by a member of management.</li><li>Promotes excellence in customer relations to the rest of the team.</li><li>Performs maintenance tasks as scheduled, or assigned.</li><li>Actively participates in all current sales promotions/marketing events during work time.</li><li>Operates all designated food production or customer service stations, as directed.</li><li>Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.</li><li>Achieves certification at the specific stations associated with a position.</li><li>Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.</li><li>Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.</li><li>Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First-Out (FIFO).</li><li>Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures.</li><li>Maintains sufficient amounts of prepped produce for the next shift.</li><li>Efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures.</li><li>Follows established recipes for preparing and serving Whataburger's products.</li><li>Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizes proper cutting surfaces.</li><li>Follows correct procedures for lifting and carrying heavy items.</li><li>Mops spills or leaks quickly to prevent accidents.</li><li>Notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures.</li><li>Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.</li><li>Cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.</li><li>Disposes of all trash properly.</li><li>Achieves certification in all cleaning and sanitation procedures.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.</li><li>Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. Understands the order of work relating to taking, preparing, and delivering customer orders.</li><li>Answers the phone in a courteous, articulate manner, according to Whataburger procedure.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Follows company cash handling policies.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul><ol><li>KEY PERFORMANCE INDICATORS</li></ol><ul><li>Effectively serves as a team player in supporting the goals of the organization.</li><li>Responsible for the completion of well-defined tasks or projects set by management. Demonstrates teamwork by cooperating with others, working a shift and completing share of the workload.</li><li>Arrives at the restaurant with sufficient time to report for work in a clean, complete uniform as scheduled.</li><li>Learns, understands, and performs within the specific guidelines for sanitation and cleanliness whenever working.</li><li>Completion of station certifications and assessments for each position.</li></ul>

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