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Associate Compliance Analyst – Ethics Office (Contractor) Description The Associate Compliance Analyst is part of a team responsible for providing service support to employees and performing administration of employee accounts, transactions, statements and required disclosures to ensure they meet the requirements of Fidelity’s Code of Ethics and Compliance policies. The Team Fidelity Compliance provides compliance policy oversight and advisory services that help Fidelity ensure compliance with Federal and State regulations, manage risk, protect our associates and our customers, and enhance business performance. The Expertise You Have <ul> <li>Bachelor’s degree required </li><li>Previous phone or customer service and operations experience required </li><li>1-2 years of relevant experience in audit, regulatory, risk or compliance environment preferred </li><li>Strong problem solving and data analytical skills </li><li>Positive attitude and goal-driven </li><li>Strong presentation, written, and interpersonal communication skills </li></ul> The Skills You Bring <ul> <li>You’re a problem-solver and inspire creative solutions </li><li>You have an unwavering commitment to accuracy and quality </li><li>You possess excellent organizational, operations, and process management skills </li><li>You can handle multiple tasks and priorities simultaneously </li><li>You are able to overcome unexpected obstacles with little or no supervision </li><li>You possess strong research and analytical skills </li><li>You thoughtfully and efficiently drive tasks to completion </li><li>You have an excellent attention to detail and ability to communicate defects clearly with relevant information </li><li>You apply sound judgment to spot issues, assess risks, and identify items requiring escalation </li><li>You are proficient in common MS Office applications and are able to quickly learn and gain proficiency with internal websites, databases, and applications </li></ul> The Value You Deliver <ul> <li>The filing of initial registration applications (Forms U4), amended applications (Form U4 amendments), and requests to terminate registrations (Forms U5) with FINRA </li><li>Administering employees’ personal trading account disclosures, statements, and transactions in support of trade surveillance </li><li>Resolution of Error Queue items to ensure that statements received via physical mail are in good order </li><li>Providing outstanding customer service to all levels of Fidelity associates regarding their registration and licensing needs and statement reporting requirements </li><li>Performing various administrative duties, including mail handling and filing </li><li>Analyzing Compliance requirements and rules to determine if potential business impact exists and escalating as appropriate </li><li>Working with other team members to identify, resolve and address issues </li><li>Maintaining strong working relationships with peers and managers within and across compliance teams (internally focused) </li></ul>

Fidelity TalentSource

Associate Compliance Analyst

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Sewell, Used cars, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, job fair, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, enrollment advisor, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep., commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, salesperson, salesman, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, call center, automobiles, cars, trucks, computer, internet, consultant, teacher, help, needed, inside, representative, salespeople, speaker, mobile homes, market, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Advisor - Honda Lewisville

<h3>Job Description:</h3>Analyst –TA OperationsJersey City, NJ, Westlake, TX, Smithfield, RIThe Role:Fidelity Stock Transfer is looking for an Analyst to be part of a team leading our next-generation transfer agent operations. In your capacity, you will help foster productive customer interactions and help solve our customers’ business challenges while pairing with our new technology and our passion for excellent customer service.As a transfer agent analyst, you will be part of a cross-functional team helping to map out existing operational processes, articulate customer pain points, identify best practices and together, imagine new ways to manage registered securities.Responsibilities include: <ul><li>Review and process customer transactions and account inquiries including but not limited to escalations</li><li>Comply with all policies and procedures related to all aspects of TA Operations</li><li>Ensure quality standards are enforced, met and compliant with regulatory mandates </li><li>Ensure all key daily duties are performed timely and accurately</li><li>Collaborate with aligning business partners to develop and create written procedures </li><li>Ensure all procedures are updated to mitigate process risks</li><li>Demonstrate a collaborative mindset aligned with process improvement, efficiencies and risk mitigation</li><li>Participate in architectural system design with product, technical and operations teams to ensure proper system build satisfying TA needs</li><li>Collaborate and influence outcomes in a large matrix-managed environment and across multiple and diverse groups</li><li>Support and lead business initiatives and special projects</li><li>Liaise with others to implement corporate strategy</li><li>Cross train as needed </li><li>Other duties as assigned by management</li></ul>The Expertise and Skills You Bring<ul><li>College Degree required and/or 7-10 years experience in Financial Service Operations </li><li>Strong knowledge of transfer agent operational processes, project management and SEC regulations; Tax knowledge and experience a plus</li><li>Effective written, verbal and listening skills</li><li>Strong problem solving and decision-making skills</li><li>Proficient in Microsoft office Word, Excel and other basic knowledge of other products within suite</li><li>You are highly motivated, learn quickly and perform well under pressure and in a fast-paced environment </li><li>You can demonstrate strong communication skills and are client focused</li><li>Effective problem solving and decision making </li><li>Risk mitigation through policy and procedural understanding </li><li>You can multitask and prioritize requests and deliver timely and accurate solutions to clients and shareholders</li><li>Building and managing relationships with clients and internal business partners is a priority for you </li><li>You can thrive in a team environment and demonstrate a willingness to assist other team members </li><li>You bring intellectual curiosity and are committed to continuous learning and personal development </li><li>Facilitate and lead new assignments, projects, and activities within the role in the Fidelity community is something you strive for </li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team We are Fidelity Labs, Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses, and financial institutions we serve.Fidelity Labs is a dynamic workplace that combines the best parts of startup life— building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. Learn more at <a href="https://myfiles.fmrcloud.com/personal/a693146_fmr_com/Documents/Apiary%20-%20general%20information/Job%20Descriptions/labs.fidelity.com" target="_blank">labs.fidelity.com</a>.This opportunity is brought to you by Fidelity Labs. The base salary range for this position is $66,000-125,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations

Fidelity Investments

Transfer Agent Analyst

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Used Car Sales Associate - AutoNation USA Denton

The General Manager position is the leader of an AutoNation store, overseeing New and Used Sales, Financial Services, and After-Sales, which includes Service, Parts and Collision.&nbsp; This role drives the performance of the store by attracting, developing and retaining great talent and creating an exceptional buying and ownership experience for our customers. &nbsp;<h1>Lead the Future of Automotive Retail.</h1>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.<h1>Why You’ll Love Working Here:</h1><ul><li>National scale with entrepreneurial spirit</li><li>Inclusive culture and diverse leadership</li><li>Competitive compensation and benefits</li><li>Opportunities to make a real impact</li><li>Our values and culture</li></ul><h1>What We’re Looking For:</h1><ul><li>Proven leadership experience</li><li>Strategic thinking and execution skills</li><li>Passion for innovation and people development</li></ul>Explore leadership opportunities at AutoNation today.<h1>What are the day-to-day responsibilities?</h1><ul><li>Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Attracting, developing and retaining the very best talent for the store</li><li>Creating an exceptional customer experience to drive customer loyalty</li><li>Developing and maintaining productive relationships with manufacturer partners</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance.</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li></ul><h1>How will I know if I am successful?</h1>The performance of a General Manager is measured by achieving:<ul><li>Targeted unit sales and profit in all business areas</li><li>Targeted expense management</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp;What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Automotive retail General Manager experience</li><li>Ability to set and achieve targeted goals</li><li>Proven ability to attract, develop and retain great talent</li><li>Strong financial and business acumen and the ability to drive revenue and profitability</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our General Managers have a few options for career growth and development after success in this role. Opportunities may include:<ul><li>Market President</li><li>Other Corporate or Region support role</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

General Manager

<h3>Job Description:</h3><h3>The Role</h3>The FFIO Quality Management Vice President is a new strategic role responsible for the proactive identification of risk and establishment of controls to mitigate gaps in the control environment. This role requires an innovative and thoughtful leader to create a significantly improved control environment using automation and data analytics. You will be required to engage with all parts FFIO to optimize the use of the process and control data available among the various groups to synthesize the various data sets and identify difficult to identify thematic issues that when addressed can significantly improve our control environment and our associate experience. Along with internal coordination and communication, you will work extensively with leaders of all operational areas, as well as FFIO Risk and Technology.The role is expected to be a strategic leader in the FFIO Digital Operations organization and participate in strategic planning, quality management training and education, associate development and other leadership opportunities as needed.<ul><li>Quickly understand complex processes and assess risk across the entire FFIO organization.</li><li>Analyze incident data to identify themes and prioritize opportunities for improvement in the operations.</li><li>Influence the organization in making process improvements.</li><li>Establish and maintain a Quality Controls &amp; Analytics framework focused on quality and accuracy improvement.</li><li>Partner with stakeholders in operations, as well as external groups, to ensure opportunities are optimized and appropriately prioritized.</li><li>Formalize a data analytics approach focused on issue identification through creative thinking and automation</li><li>Effectively interact with all levels of management to handle all aspects of the Process Assurance and Control process</li><li>Collaborate with the robotics and other automation teams to ensure controls and processes are effectively designed to reduce the potential for exposure.</li><li>Provide regular updates to senior FFIO leadership.</li><li>Contribute to business planning and strategy development. Drive improvements and risk reduction efforts. Use conceptual and creative thinking; interpersonal understanding; analytical skills</li><li>Manage and develop associate talent and growth</li><li>Lead initiatives in a fast paced and deadline driven environment</li><li>Establish and continually improve standard operating procedures for quality control.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s degree required.</li><li>15-20 years’ experience working in operations focused on control design and improvement</li><li>At least 5 years in a management or leadership role.</li><li>Demonstrated experience in audit, risk or quality management related roles required.</li><li>Experience with data analytics tools and techniques</li><li>Professional quality/risk/audit/ compliance/technology-related certifications a benefit (e.g. CPA, CIA, CISA)</li><li>Demonstrated process improvement capabilities</li><li>Knowledge of operational processes and controls</li><li>Expertise in risk and quality control functions</li><li>Excellent communications skills</li><li>Strong in critical thinking and analytical skills</li><li>Ability to collaborate and build consensus</li><li>Ability to manage a team supporting multiple operational functions</li><li>Ability to work effectively with business partners</li><li>Strong presentation skills, executive presence</li><li>Ability to influence outcomes</li><li>Ability to quickly understand complex processes and assess control gaps</li></ul>The Team Fidelity Fund &amp; Investment Operations (FFIO) is a division of Fidelity Investments, which provides investment management support services to Fidelity businesses and mutual fund shareholders. FFIO provides a wide range of asset servicing functions including proxy research, information and data services, pricing, cash management, accounting, integrated solutions, relationship management, and global product services. Note: Fidelity will not provide immigration sponsorship for this position. <h3>Certifications:</h3><h3>Category:</h3>QualityMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

VP - FFIO Quality Management

<h3>Job Description:</h3>The RoleThe FFIO Quality Management Director is a new strategic role responsible for the proactive identification of risk and establishment of controls to mitigate gaps in the control environment. This role requires an inquisitive, innovative and thoughtful leader to drive a culture of continuous improvement and collaborate with business partners on analyzing trends and identifying improvement opportunities. You will be required to engage across FFIO to create a robust control environment, leveraging automation and data analytics to identify and remediate control gaps and to manage the effective execution of key controls. Along with internal coordination and communication, you will work extensively with leaders of all operational areas, as well as FFIO Risk and Technology.The role is expected to be both an executor and strategic contributor to the FFIO Digital Operations organization and participate in planning and delivering quality management training and education, associate development and other cross-organizational opportunities as needed.· Collaborating with business partners on process improvement recommendations and resolution of issues· Performing trend analysis of quality data to identify common root causes and determine improvement opportunities· Communicating quality trends, outcomes and recommendations to senior leadership· Deploying new control processes to reduce risk in the operating environment· Handling escalated situations with appropriate urgency, context, and risk mitigation focusThe Expertise and Skills You Bring· A Bachelor’s degree· Demonstrated experience in operations, process and /or quality management· Communication &amp; Listening skills: Excellent written, presentation and interpersonal skills. An effective communicator for internal collaboration and senior leadership presentations· Ability to navigate and influence across the organization· Proven track record of successfully leading a team· Analytical Problem solver: Able to assess information from multiple angles and break down complex information into concepts and data to drive insights and action· You are a strong communicator with a consultative approach, with demonstrated ability to influence the outcome· Strong project management and organizational skills; the ability to multi-task and prioritize concurrent assignments with a keen sense of urgency is imperative· You use critical thinking skills and analysis to troubleshoot and present recommendations for process improvementsThe TeamFidelity Fund &amp; Investment Operations (FFIO) is a division of Fidelity Investments, which provides investment management support services to Fidelity businesses and mutual fund shareholders. FFIO provides a wide range of asset servicing functions including proxy research, information and data services, pricing, cash management, accounting, integrated solutions, relationship management, and global product services.Note: Fidelity will not provide immigration sponsorship for this position. <h3>Certifications:</h3><h3>Category:</h3>QualityMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director - FFIO Quality Management

<h3>Job Description:</h3>The RoleThe Director, FFIO Global Product Solutions is responsible for coordinating and leading cross business unit operational activities required for the implementation of new investment products, new investment capabilities, and asset transition solutions. Our team is responsible for maintaining and communicating a clear understanding of Fidelity product implementation details, conducting product research, designing implementation playbooks, and coordinating product launch and portfolio configuration programs each with diverse size, scope, and complexity.The Expertise and Skills You Bring<ul><li>Bachelor’s Degree or equivalent</li><li>Proven product implementation experience</li><li>Effective written and verbal communication</li><li>Experience with fund operations including administration, accounting, valuation, and custody</li><li>Investment product knowledge including product pricing, alternative and standard investment vehicle structures, regulatory framework, and distribution</li><li>Investment operations including trading, portfolio analytics, performance, and compliance</li><li>Portfolio transition management</li><li>Transferable skills include risk management, compliance, and project management</li><li>Note: Fidelity will not provide immigration sponsorship for this position. </li></ul>The TeamThe Director, FFIO Global Product Solutions will join a team of customer obsessed fund and investment operations leaders. We strive to create innovative implementation and portfolio transition solutions for our business partners that result in positive outcomes for Fidelity investment products and clients. We are part of Fidelity Fund and Investment Operations (FFIO), and collaborate with investment operations, trading, compliance, legal, and oversight teams across all Fidelity asset management divisions to bring new products and services to our customers. We foster a culture of quality while embracing pace over perfection when implementing new investment products and capabilities across the Fidelity ecosystem. Global Product Solutions teams view investment and operations challenges as opportunities and enjoy designing client on-boarding and transition strategies that minimize portfolio disruption and transactions costs while improving the customer experience.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, FFIO Global Product Solution

<h3>Job Description:</h3>The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational activities related to DC, NQ, and HSA plans.The CSM establishes, maintains and manages daily client relationships with client decision makers, who are responsible for operational plan design and overseeing ongoing administration. In addition, they coordinate and prioritize the efforts of the operational service team including serving as the point of escalation for plan level operational issues. The CSM is responsible for reviewing the plan operations to ensure consistent operations with the plan documentation, regulatory changes and recommending services and solutions based on the Client’s and Fidelity’s needs as well as creating and delivering the Periodic Service Review.Primary Responsibilities<ul><li>Consults with client regarding plan record keeping and administration best practices</li><li>Influence client towards data quality standards and ideal service utilization</li><li>Determine fit and influence client towards service and process standardization, optimal configuration and ideal service utilization</li><li>Weighs costs/benefits as they relate to both client and Fidelity’s objectives</li><li>Obtain formal direction from client from proper authorized requestor as required</li><li>Initiate service changes</li><li>Provides education/training on service changes</li><li>Review changes to ensure they were made according to request</li><li>Consult with clients regarding legal ramification of not complying with NDT results</li><li>Assist with delivery of test results and interpretation (i.e. for plans that fail NDT testing, follow-up discussions with the client to determine if a change to business plan is required)</li><li>Execute on PAECE including delivery of the Record Keeping Review</li><li>Participates with MD and client in business planning process (development of business plan, RPR and input to year end letter) and executes operational business plan items</li><li>Point of escalation for operational issues and service recovery efforts</li><li>Serves as operational consultant during client on boarding for new Implementations and corporate actions</li><li>Responsible for consulting on regulatory changes and ensuring the plan is updated in compliance with the regulatory changes </li></ul>Education and Experience<ul><li>Bachelor's degree preferred</li><li>5-10 years of relevant experience, preferably with 5 being in defined contribution</li><li>Experience establishing and maintaining relationships with key client operational decision makers</li><li>Experience facilitating client interactions (phone, face to face) </li></ul>Skills and Knowledge<ul><li>Demonstrates a strong knowledge of industry trends and issues, Fidelity processes, procedures, services, and apply knowledge to the client business objectives and needs</li><li>Maintain control of situations through appropriate positioning and escalation</li><li>Relationship professionals</li><li>Impacts organization through mentoring and coaching of others</li><li>Critical thinking</li><li>Have mastered influencing skills and active listening</li><li>Top notch client skills</li><li>Has extremely strong consultative skills</li><li>Takes control of situations, brings teams together and facilitates problem solving</li><li>Feels fully accountable and drives ownership</li><li>Strong regulatory knowledge of 401 (k) and defined contribution plans, NQ plans, products and application</li><li>Ability to be a leader in a team environment, demonstrates the ability to get things done; demonstrates confidence in building a case with a successful outcome; and proven ability and success in identifying issues, identify solutions and determine and act upon best solution</li><li>Demonstrated ability to negotiate with clients and all business partners</li><li>Ability to manage a book of dedicated clients and prioritize efforts to meet the needs of client and firm</li><li>Technical and operations knowledge</li><li>Ability to project manager, set priorities, meet goals and deadlines</li><li>Use of judgment and ability to influence and execute strategies with clients</li><li>Customer service oriented, including the ability to represent firm in post-sale meetings and ongoing relationship</li><li>Microsoft Office applications are a plus</li></ul>**THIS ROLE IS OPEN AT A DIRECTOR LEVEL. HOWEVER, THE MANAGER WILL HIRE AT THE APPROPRIATE LEVEL BASED ON CANDIDATE EXPERIENCE AT EITHER A SENIOR MANAGER OR DIRECTOR.**Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>Client Service OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Client Service Manager

openSell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

18 Pharmacy / Pharmaceutical Jobs in Denton County