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<h3>Job Description:</h3>The RoleDo you like to solve problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and strive to constantly be innovating? Do you have a passion for mathematics, analytics, and Excel? Do you have a desire to help research and resolve participants questions? If so, the Lead Pension Administrator role may be the role that is right for you!Under limited supervision, the Lead Pension Administrator will be responsible for processing and approving all types of calculations and transactions prior to mailing or finalizing payment. They also interact with many different groups within Fidelity.This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work.In addition to normal responsibilities, this individual will be charged with the following:<ul><li>Work directly with the Defined Benefit Managers to accomplish DB specific goals and initiatives.</li><li>Technical resource for the team and will assist in resolving client, and system issues</li><li>Provide review and approval of all participant calculations, disbursements and documentation may be the role that is right for you!</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s Degree or equivalent work experience</li><li>Solid grasp of Defined Benefits Administration and Defined Benefits systems</li><li>Strong mathematical, analytical, and intuitive skills including the ability to perform manual pension calculations using directions documents</li><li>Ability to work as a standout colleague while meeting individual timeliness, accuracy goals and quality standards</li><li>Strong interpersonal skills and attention to detail</li><li>Ability to mentor, train and coach team members</li><li>High integrity and discretion to ensure the confidentiality of private client and participant data</li><li>Strong written and verbal communication skills</li><li>Strong PC Software skills (i.e. Excel, Outlook, Word and Access)</li></ul>Value You DeliverThe Lead Pension Administrator must interact with a diverse group within Fidelity, which may include client contacts and participants, and is a key contributor to the team environment and services provided to Fidelity’s client base.<ul><li>Ability to perform moderate to high complexity calculations using just the plan rules with little additional instruction, ability to build own manual calc sheets, and high levels of accuracy in transaction processing</li><li>Acts as subject matter professional of end to end processing of calculations, participant issue resolutions, disbursements and data updates</li><li>Is accountable for logging and testing defects against various applications and systems including the calculation engine</li><li>Must demonstrate the ability to manage escalations as well as client critical issues and partner closely with the client facing team.</li><li>Mentors and trains new associates to build depth and strength throughout the team while assisting the Defined Benefit Managers with developing associate goals and completing annual reviews. Assists with updating client documentation and procedures</li><li>Leads participant and client request workflows, including researching and resolving sophisticated or critical customer issues</li><li>Assists with monitoring client specific Service Level Agreements (SLAs)</li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert</li><li>Proactively identifies client and participant trends and works with various internal business partners to arrive at customer-centric solutions</li><li>Provides support for project related tasks</li><li>Supports monthly testing of various systems upgrades and releases</li><li>Participates in special departmental projects</li><li>Provides back up support to DB Manager as needed</li></ul>The TeamYou will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients!<h3>Certifications:</h3><h3>Category:</h3>Transaction ProcessingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

Lead Pension Administrator - Core Market Defined Benefits

<h3>Job Description:</h3>The RoleIn Workplace Investing, the Senior Pension Analyst blends deep Defined Benefit domain expertise with a passion for teamwork, innovation and client management. This role is primarily responsible for establishing a team environment by providing direct leadership, technical expertise and workflow management to associates assigned to their defined benefit clients serviced from a consultative perspective. In addition, the Senior Analyst will support the strategic direction of the business, lead highly complex issues to resolution and work with domain professionals to solution client improvements and enhancements through corporate actions &amp; change orders. The Senior Analyst will also engage with other lines of business on projects that affect other Defined Benefit products and services.We are looking for someone to join our great team of professionals, who enjoy a fast-paced environment, and can provide quality work and a best-in-class client/customer experience.The Senior Pension Analyst plays an integral role in operational analytics, workflow, team leadership, and project management for client projects and internal initiatives. This role will serve as a team leader assisting in associate development, workflow management and operational quality assurance. They will assist Client Managers and Sr. Leaders with initiatives throughout the year, including but not limited to, improvement in execution, change control, and financial improvement.The Expertise and Skills You Bring<ul><li>Bachelor Degree or equivalent work experience</li><li>5-10+ years of defined benefit/pension plan administration experience</li><li>Experience in Project Management and/or Analytics</li><li>Ability to balance day to day management of several projects related responsibilities and tasks including highly prioritized requests.</li><li>Strong mathematical and analytical skills including ability to perform complex manual calculations.</li><li>Proficient with Microsoft Excel, Access and working experience with data analytics</li><li>Client Management experience</li><li>You have critical thinking and problem solving skills. You are a leader with self-motivation and determination to succeed and ability to coach and mentor others</li><li>You must be technically inclined with application experience and competence including proficiency with various Defined Benefit Plan structures, complex calculations and data (e.g., Excel, Word, Access, etc.).</li><li>Good communication, both verbal and written; ability to implement/facilitate change. Forward looking, analytic, continuous improvement mentality</li><li>Demonstrate a mix of analytics and technical skills. Ability to run queries, analyze and organize large amounts of data and identify root cause and work towards solutions</li><li>Project consulting experience including requirement discovery and solution design</li><li>You have a solid ability to balance, prioritize multiple projects and understanding of risk management and time management</li><li>You have an ability work within budgeted timeframes to maintain client profitability without sacrificing quality</li></ul>The Value You Deliver<ul><li>Analyze, lead and drive operational services and efficiencies to our clients and organization’s bottom line.</li><li>Provide leadership on ad hoc client or internal projects that will require critical thinking and self-direction.</li><li>Provide information and advice on Plan documentation discrepancies and/or guidelines, e.g. data, provisional, or other plan/client issues.</li><li>Analyze, review, and guide client teams to the resolution of escalated client or participant issues.</li><li>Where applicable, serve as the day-to-day contact for issues to clients and participant for problem resolution, transaction issues, and data questions. Facilitate and/or participant in client meetings</li><li>Serve as a team leader and expert guide on multiple client plan processes, procedures and calculations. Maintain client direction documents</li><li>Own and analyze operational issues and recommend business solutions, based on knowledge of client’s plan design and system functionality. Work with internal teams to identify, analyze, and implement process and procedural changes based on new regulatory amendments and/or administrative improvements.</li><li>Play a significant role in implementation, corporate actions and/or other special projects in addition to the provision of ongoing services. Ensure defects are identified, corrected and tested.</li><li>Serve as an essential role model and coach to entire operational team and assist in their development and skills.</li></ul>The TeamThis role will reside within Workplace Investing Defined Benefit Operations organization. You will be responsible for handling and overseeing the day to day delivery of Defined Benefit client servicing, business reporting, contractual obligations, and internal scale &amp; efficiency initiatives. You will support DB’s interests in collaborating with the cross product/functional SME’s, Center of Excellence and other lines of business. You will work to solve problems and be empowered to make decisions based on trends, issues, and business drivers.<h3>Certifications:</h3><h3>Category:</h3>OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Senior Pension Analyst - Core Market Defined Benefits

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Washington Primary CareAll Locations: 1601 Washington Street, 400 Shawmut AvenuePosition Summary: The Operations Manager for NeighborHealth’s South End Primary Care is responsible for supporting &amp; managing the Administrative, and Medical Director with ongoing department development and monitoring of workflows. Assists with departments day- to day operations and measuring the success of continuous improvement efforts. Assures department delivers quality services in accordance with health center mission and with applicable policies, procedures, and professional standards. The Manager will also work with the Medical Directors, Nurse Manager, Clinical and Operations Supervisors. The Operations Manager will be responsible for hiring and managing non-clinical staff such as Practice Secretaries as well as the Medical Assistant team. The Operations Manager will also serve as a back-up for creating, building and editing provider appointment schedule/templates in EPIC. Works closely with IT to request, create and modify reports to assist with improving patient care by maximizing staff performance.Practice Management<ul><li>In conjunction with the MA Supervisor and Nurse Manager, coordinates the M.A. staff &nbsp;&amp; Secretary schedules to ensure efficient patient flow and access.</li><li>Process time off requests and coordinates coverage.</li><li>Assess adequacy of staffing levels of practice support staff and makes recommendations</li><li>Evaluate staffing and work flow daily to determine staffing needs.</li><li>Schedules, coordinates and leads the Monthly M.A. and Practice Secretary Meeting</li><li>Assists the Senior Director or Administrative Director and Medical Director with scheduling and coordination of other department meetings.&nbsp; May be responsible to send out meeting notes.</li><li>Works with MA Supervisor to organizes and oversees orientation for all new Medical Assistants and the Supervisor for Practice Secretary Orientation</li><li>Assists or leads MA or Secretary Performance Evaluations</li><li>Provides ongoing assessment and feedback to MA or Secretary staff; develops performance improvement plans where appropriate.</li><li>Monitor daily status of support activities (mail, check in/ check out, patient flow). Supervises and evaluates assigned department staff.</li><li>Completes payroll in Workday for Medical Assistant and Secretary staff</li><li>Reviews and responds to patient feedback, including nurse or medical assistant-specific compliments and concerns.</li><li>Reviews incident reports and plans for quality improvement for individuals, or the department based on trends.</li></ul>EPIC Template management: Creates, enters and adjust templates and schedules. Assist with physician coverage of evenings, weekends, telehealth holidays and time off requests in both EPIC and Qgenda systemsResponsible for submitting security access forms for New Employees for EPIC, team pools, MIS, and computer logins. Communication with IT about staff assignments and level of access.Monitor and follow up on the mandatory compliance items for staff (CPR, PPD, Flu Vaccine, etc.)Monitor the productivity of professional staff by assisting with the utilization of existing reports and the creation of new reporting as determined by the department.Coordinate MA and Practice Secretary schedules.&nbsp; This includes processing time off request both planned and unplanned.&nbsp; Evaluate staffing and work flow daily to determine staffing needs.<ul><li>Monitor data related to patients care. Regularly review department performance reports (i.e. Utilization Reports with Schedule Booked %, No Show Rates, Left without being seen and Unclosed Provider Charts).</li><li>Support the Health Center Wide initiatives such as Patient Experience &amp; Satisfaction.&nbsp; Monitor reports and assist with ongoing Action Plans.</li><li>Monitor MyChart enrollment data &amp; support activities to increase &amp; leverage patient access to this and other digital platforms</li></ul>Assist Directors in continuous improvement projects and other special project planning.&nbsp;Problem solve with the various departments in identifying areas for improving patient flow and overall departmental efficiencyLiaison with internal departments, i.e., Finance, Human Resources, Clinical Teams, Medical Records, Interpreter Services, Facilities, Purchasing, Administration, and compliance as neededMaintain excellent punctuality and attendancePromote a sense of “teamwork” through demonstration of self-direction and self-motivation.&nbsp; Solve problems independently or knows when to seek consultation.Displays outstanding customer service skills when interacting with all NeighborHealth customers.Salary: $70,720 up to $110,240 based on experience.

Operations Manager

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTION<ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp; 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp;</li></ul>#LI-DG3Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

4 Procurement / Operations Jobs in Smithfield, RI, USA