field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and&nbsp;an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Account Takeover, Banking Products Team, within the Global Fraud Risk Management (FRM)&nbsp; Organization is responsible for balancing Account Take Over (ATO) fraud losses with customer&nbsp; experience at each touchpoint across the lifecycle for our customersJob Responsibilities<ul><li>Develop and execute strategies to mitigate account takeover fraud, leveraging advanced&nbsp; analytics tools and technology to detect and prevent fraudulent activities effectively&nbsp;</li><li>Identify and prioritize key capabilities required to combat account takeover fraud,&nbsp; including fraud detection algorithms, authentication methods, and customer education initiatives in collaboration with money movement and servicing teams&nbsp;</li><li>Conduct ongoing risk assessments to identify emerging threats and vulnerabilities related to account takeover fraud.</li><li>Implement robust monitoring mechanisms to detect suspicious activities and patterns in real-time, enabling prompt intervention and response</li><li>Work collaboratively with cross-functional teams, including product development, cybersecurity, compliance, legal, and customer support, to ensure a holistic approach to fraud risk management. Foster a culture of collaboration and information sharing to enhance the effectiveness of fraud prevention efforts</li></ul>Minimum Qualifications<ul><li>3+ years of experience in Risk Management or an educational degree in Business Analytics, Engineering, Mathematics, Statistics, Economics, Business Analytics or related fields is strongly desired&nbsp;</li><li>Ability to leverage data and analytical insights to mitigate losses while balancing customer experience&nbsp;</li><li>Ability to design and develop fraud solutions using SQL, Python or other programming languages&nbsp;</li><li>Ability to manage multiple requests and changing priorities and to work in a fast-paced dynamic environment&nbsp;</li><li>Proven track record of working proactively and independently to solve problems and drive results&nbsp;</li><li>Strong presentation skills to convey data and fraud insights to different stakeholders&nbsp;</li><li>Strong project management and communication skills to work effectively in a team environment</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Risk Management

You lead the way. We have your back.&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and&nbsp;an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is on an exciting Cloud transformation led by a high-energy, delivery-focused team delivering security as code and integration to enable on-premise equivalent security models for cloud workloads. &nbsp;The Cloud Security Engineering group builds and delivers technology which enables shift left security integration through partnership and collaboration across Technology Risk and Information Security, as well as multiple Technology teams.&nbsp; The Director Cloud Security Engineering will create and mature the &nbsp;program, design and develop tools to deliver security requirements for the enterprise, and will ensure the success of the American Express journey towards hybrid cloud. The Director and their team will be accountable for securely enabling the cloud journey through a delivery-based program.How will you make an impact in this role?To be successful, you and your team will work very closely with other Technology Risk and Information Security functions, as well as Cloud Security Strategy, Cloud Operations, and many other Technology and non-Technology teams to identify, solution, and deliver security code elements.&nbsp; You will mature a program which aims to drive automation, zero touch, and idempotency through “everything-as-code”. This position demands a well-organized; action-oriented team player with the ability to prioritize daily work; work on multiple initiatives simultaneously;&nbsp; establish and maintain an outward looking view on new and evolving network edge technologies; and an ability to mature and operate business critical, end-to-end processes and solutions – while ensuring a great colleague user experience.&nbsp;&nbsp;Responsibilities Include:<ul><li>Design and mature a Cloud Security Engineering program created to deliver security code elements across private and public multi-cloud</li><li>Provide security and engineering expertise and guidance to the Cloud Programs, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Cloud Application Architecture subprograms.</li><li>Collaborate with enterprise architects and SMEs to deliver complete security architecture solutions.</li><li>Lead Cloud Security engineering team which designs and develops tools to delivery security requirements for the enterprise.</li><li>Own all technical aspects of software development (architecture, design and development of systems) for assigned applications.</li><li>Lead a team who delivers hands-on software development, typically spending about 80% of time writing code, APIs, doing proof of concepts and conducting code reviews</li><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges.</li></ul>Minimum Qualifications:<ul><li>5+ years of software development experience using any of the following languages: Java, JavaScript (Node.js), Python,&nbsp;Golang&nbsp;(2+ years). Must have a deep understanding of the language and its ecosystem.</li><li>4+ years of experience in Information Security roles with increase of responsibilities and scope.</li><li>5 + years of experience using one or more prominent software frameworks.</li><li>Experience leading a team.</li><li>Experience in microservices architecture is required.</li><li>Understanding of classical or cloud-native design patterns</li><li>Experience building and consuming REST or GraphQL APIs&nbsp;</li><li>High School&nbsp;</li><li>Experience with Docker, Open Containers Initiative, or similarPreferred Qualifications:</li><li>Understanding of Cloud Fundamentals, including securing public cloud with data protection controls.</li><li>Knowledge of security configuration management, container security, endpoint security and secrets management as they are applied to cloud applications.</li><li>Knowledge of network architecture, proxy infrastructure, and programs to support network access and enablement.</li><li>Demonstrated ability to manage large financial portfolios, specifically managing year-over-year budget for BAU operations, new investments and contract renewals.&nbsp;</li><li>Experience with multiple Information Security domains, such as Infrastructure Vulnerability, Data Loss Prevention, End User Security, Network Security, Internet Security, Identity &amp; Access Management, etc.</li><li>Bachelor’s Degree in computer science, computer engineering, or related field; or equivalent experience preferred.</li><li>Information Security or Cloud Certification preferred - CISSP, CISM, CCSP or similar.</li><li>Cloud Engineering or Security Certification preferred – AWS Certified DevOps Engineer, AWS Certified Security, GCP Cloud DevOps Engineer, GCP Cloud Security Engineer or similar</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Cloud Security Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express is seeking a strategic and creative Manager, Communications to support leadership and internal communications for the Enterprise Technology Services team. This role is instrumental in crafting compelling narratives, designing impactful visuals, and supporting high-profile events that engage and inform our global technology workforce. The ideal candidate will be a communications triple-threat—skilled in writing, strategy, and graphic design—with a passion for storytelling, collaboration, and innovation.Key Responsibilities·Leadership Communications: Write and edit executive communications including announcements, podcasts, video scripts, speaking points, and strategic updates for the CIO and senior leaders.·Audio &amp; Visual: Knowledge of video and audio production (storyboarding, editing, publishing).·Design &amp; Branding: Create banners, GIFs, and graphics for use across internal channels (Intranet, Slack, email, presentations); implement brand guidelines.·Event Planning: Lead planning for large-scale town halls and site visits, including messaging, presentation design, event space coordination, and production team collaboration.·Analytics &amp; Reporting: Track and analyze communications performance metrics; prepare reports and dashboards for the Office of the CIO.·Project Management: Manage multiple projects simultaneously with competing timelines and stakeholders across global teams.Minimum Qualifications·5+ years of experience in corporate communications, internal communications, or brand marketing.·Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop).·Strong command of Microsoft Office (Outlook, PowerPoint, Word).·Experience with intranet/content management systems (Unily preferred).·Excellent attention to detail, organizational, and project management skills.·Strong verbal and written communication skills.·Ability to manage multiple projects and stakeholders simultaneously.·Experience using analytics to inform strategy and measure impact.·Bachelor’s degree in Communications, Graphic Design, Marketing, or related field.·Portfolio (writing and creative) required.Preferred Qualifications·Content creation and design for the intranet, social media, and newsletters.·Experience planning and executing large-scale events.·Background in communications for a well-known brand or agency.·Familiarity with Slack, Outlook templates, and internal campaign toolkits.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager, Communications & Creative Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?In this role, you will oversee all technical aspects of our regional corporate hierarchy and limits applications, ensuring these critical systems remain secure, resilient, and highly available.&nbsp;At the same time, you will be an active contributor to modernization efforts aimed at enabling the deprecation and transformation of mainframe-based systems toward scalable, cloud-aligned architectures.&nbsp;You will work closely with cross-functional engineering and architecture teams to maintain stability in our existing COBOL/DB2-based applications while advancing the evolution to distributed, API-driven, and event-based solutions.&nbsp;Minimum Qualifications<ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).</li><li>5+ years of experience in mainframe application development using COBOL, JCL, CICS, and DB2.</li><li>Proven track record of maintaining and enhancing mission-critical enterprise systems.</li><li>Demonstrated ability to analyze complex legacy applications and identify modernization opportunities.</li><li>Excellent problem-solving, debugging, and communication skills.</li><li>Growth mindset with a strong desire to expand skills into distributed systems and cloud technologies.</li></ul>Preferred Qualifications<ul><li>Familiarity with modern programming languages such as Java, Scala, Kotlin.</li><li>Experience with cloud platforms (e.g., AWS, GCP, Azure) and API or event-driven architectures.</li><li>Understanding of mainframe modernization strategies — including rehosting, refactoring, or replacement.</li><li>Experience in financial services or similar large-scale transactional systems.</li><li>Exposure to CI/CD pipelines, Git-based source control, and Agile development methodologies.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsDepending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Software Engineer - Mainframe Technologies - Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. You can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior.This position is part of the Credit and Fraud Risk Organization, focused on credit risk controls. The role brings an exciting opportunity to define&nbsp;risk management policies for existing American Express customers. This team supports the success of American Express through innovative solutions that help identify and mitigate credit risk throughout the customer lifecycle. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Servicing, Decision Science, Legal, and Compliance, to develop best in class strategies and capabilities to support our customers.Key Responsibilities<ul><li>Monitor, analyze, and interpret key credit performance metrics to identify trends and emerging risks.</li><li>Leverage internal and external warning indicators to proactively assess portfolio exposure and recommend mitigation actions.</li><li>Support the design and implementation of customer outreach strategies that minimize credit losses while improving customer experience, with a focus on digital-first engagement.</li><li>Contribute to the development of next-generation risk management tools, dashboards, and reporting capabilities to enhance portfolio oversight and decision-making.</li><li>Partner closely with cross-functional teams to ensure operational excellence, regulatory adherence, and strong control governance.</li><li>Conduct deep-dive analyses to uncover portfolio insights, evaluate risk drivers, and support process improvements or policy updates.</li><li>Communicate findings and recommendations to stakeholders, influencing data-informed business decisions. Minimum Qualifications </li><li>Bachelor’s degree plus 2 years of relevant work experience, or Master’s degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science.</li><li>Strong analytical and problem-solving skills with the ability to translate data into strategic insights.</li><li>Proficiency in handling large datasets using SAS, SQL, R, Python, or a similar programming language.</li><li>Demonstrated blend of analytical expertise, process improvement skills, and collaborative relationship-building.</li><li>Ability to think strategically and apply quantitative methods and business acumen to drive meaningful outcomes.</li><li>Excellent written and verbal communication skills, with attention to clarity and precision. Preferred Qualifications </li><li>Advanced degree preferred but not required, given a suitable combination of formal education and experience.</li><li>Prior experience in credit or fraud risk management with a solid understanding of the credit lifecycle.</li><li>Familiarity with regulatory and audit frameworks related to credit risk governance.</li><li>Exposure to data visualization tools is a plus.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Credit and Fraud Risk organization, the US Consumer Collections Strategy team is responsible for managing credit policies for delinquent and written-off accounts and developing best-in-class collection tools like financial relief program or a late stage collection strategy. These strategies and tools directly impact business profitability through improved credit performance and collections results. The team is also responsible for ensuring on-going monitoring and improvement of credit and collection processes and policies.The incumbent will work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process, financial relief program (FRP) or managing critical processes like recovery tools and strategy, deceased collection strategy. The incumbent will also be responsible for ensuring on-going monitoring and improvement of credit and collections processes and policies. The Manager position in US Consumer Collection Strategy team is responsible for building collection tools and strategies for managing stressed accounts better. This would involve deriving insights from various portfolio trends and using those to identify core enhancements to existing programs or create new best-in-class strategies to reduce write-offs as well as provide better customer experience.Minimum Qualifications<ul><li>Strong analytical discipline, solution-oriented mindset, and focus on outcomes&nbsp;</li><li>Previous experience leading and performing analysis using SQL, Python or similar.</li><li>Well organized, manage multiple initiatives simultaneously and keep adequate prioritization.</li><li>Ambitiousness to learn, self-learner of new technologies and usage of digital platforms.</li><li>Clear, effective written and oral communication skills</li><li>Ability to work in a dynamic and cross functional environment, interacting with and influencing senior leaders, partners in risk management, global servicing network, compliance and legal.&nbsp;</li><li>Team player mentality with a track record of building relationships and collaborating with cross-functional business partners</li><li>Drive results and problem solving.</li></ul>Preferred Qualifications<ul><li>Work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process including financial relief program, recovery tools and strategy, deceased collections amongst others.</li><li>Partner with several stakeholders including GSG Strategy, Operations, Compliance, Modelling team amongst others to effectively refine strategies and launch changes to market&nbsp;</li><li>Manage customer escalations and issue resolution in a timely manner, thereby providing best in class customer experience&nbsp;</li><li>Track program performance and ensuring better management of credit policies</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the newly formed Enterprise Technology Services (ETS) Data Office.As a Data Governance &amp; Management Manager, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Primary Responsibilities:<ul><li>Responsible for supporting Data Governance &amp; Management in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support Data Governance &amp; Management in the execution of their role.</li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support Data Governance &amp; Management in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with Data Governance &amp; Management in developing and managing the data management roadmap.</li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>5 +years of experience in data management, data architecture and strategy for Master Data Management (MDM)/Customer Relationship Management (CRM) platform.</li><li>Hands-on experience of Data Management and Data Governance (metadata, lineage, data quality, etc.).</li><li>Clear, effective written and oral communication skills and ability to influence across all levels of the organization and strong organizational, prioritization and collaboration skills.</li><li>Graduate degree such as M.S. and Ph.D. (in statistics, finance, decision science, economics, or closely related fields); or MBA is preferred</li><li>Experience in audits, risk management requirements and US/ International regulations</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>High attention to detail</li><li>Intermediate competency in SQL &amp; Python or other programming language.</li><li>Prior experience in Finance or Controllership preferred.</li><li>Prior experience with Agile or SAFe project methodologies.</li><li>Bachelor’s degree in Finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.ABOUT THE ROLE:&nbsp;Tock is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Tock has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly engaged diners. Tock is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Tock app and at exploretock.com.&nbsp;At Tock, we are tackling hard problems with elegant solutions and scaling very quickly. As a Senior engineer,&nbsp;you will play a crucial role in taking our product to the next level. The ideal candidates can work quickly and produce well-architected solutions collaboratively. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.&nbsp;Responsibilities:<ul><li>Lead the design, development, testing, deployment, documentation, and operations of complete software systems.&nbsp;&nbsp;</li><li>Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation)&nbsp;</li><li>Lead code reviews and automated testing&nbsp;</li><li>Debug software components and identify code defects for remediation&nbsp;</li><li>Adhere to security and regulatory standard methodologies&nbsp;</li></ul>Leadership:&nbsp;<ul><li>Self-motivated individual who works well with little direction.&nbsp;</li><li>Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking&nbsp;</li><li>Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.&nbsp;</li></ul>What we’re looking for:<ul><li>Bachelor’s degree in computer science, computer science engineering, or related experience required&nbsp;</li><li>5+ years of software development experience in a professional environment.&nbsp;</li><li>Hands-on expertise with application design, software development and deployment of critical full stack applications&nbsp;</li><li>Understand all parts of a modern web-based application stack from Frontend to Backend and Production.&nbsp;</li><li>Experience with distributed systems, algorithms, and databases.&nbsp;</li></ul>Technologies used:&nbsp;<ul><li>Modern Java, TypeScript, Python&nbsp;</li><li>MySQL, MariaDB, Postgres, MongoDB, Redis, Kafka&nbsp;</li><li>Docker, Kubernetes, Linux&nbsp;</li><li>Git, Jenkins, GitHub Actions&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr Backend Software Engineer I - Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoAt American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success. Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network. We are looking for Project Manager Interns to join our 10-week Summer Internship Program, which will provide you with skills and experience to help you accelerate in your studies and future career.&nbsp;As a Technical Project Management Intern, you will perform technical, system, and administrative tasks relating to the delivery and support of our project and program management processes and tools.You will play a key role in planning, coordinating, monitoring and status reporting of projects from conception to completion.&nbsp;What type of work can you expect?<ul><li>Support in the development of project plans and ensure the approach is fully understood by all partners.</li></ul><ul><li>Assist in monitoring and communicating progress of project delivery by cost, forecast, schedule and assessment of risks/issues.&nbsp;</li></ul><ul><li>Support agile development planning and implementation of technology development projects that evolve product capabilities and system integration, to support product features and customer experiences.</li></ul><ul><li>Collaborate with internal and external partners as part of a cross-functional team.</li></ul><ul><li>Work closely with teams to proactively manage project risks and ensure timely mitigation planning is in place for continued delivery.&nbsp;</li></ul><ul><li>Participate in Agile Ceremonies such as Sprint Planning, Daily Stand-up and Retrospective.&nbsp;</li></ul><ul><li>Take part in social activities, community service events and projects with other Interns.</li></ul>High Performance Behaviors<ul><li>Ability to handle project resources and achievement timelines </li></ul><ul><li>Ability to control budget, costs, and financial variances </li></ul><ul><li>Ability to track and mitigate project risks </li></ul><ul><li>Ability to ensure project meets compliance and regulatory responsibility</li></ul>Knowledge/Skills<ul><li>Requires financial acuity in terms of representing project financials using internal tools</li></ul><ul><li>May have business experience in a functional domain </li></ul>Technology Skills You'll Use Every Day<ul><li>Adaptive Communication</li></ul><ul><li>Agile Practices</li></ul><ul><li>Industry and Company Knowledge</li></ul><ul><li>Organizational Change</li></ul><ul><li>Technical Acuity</li></ul><ul><li>Technology Industry Trends</li></ul>Role/Strengths You’ll Need<ul><li>Functional</li></ul><ul><li><ul><li>Portfolio, Program, and Project Support </li></ul></li></ul><ul><li><ul><li>Project Management </li></ul></li></ul><ul><li>Leadership</li></ul><ul><li><ul><li>Analytical Thinking</li></ul></li></ul><ul><li><ul><li>Decision Making Influence</li></ul></li></ul><ul><li><ul><li>Relationship Management </li></ul></li></ul><ul><li>Business</li></ul><ul><li><ul><li>Planning &amp; Organizing</li></ul></li></ul><ul><li><ul><li>Problem Solving</li></ul></li></ul>Minimum Qualifications<ul><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li><li>Currently enrolled in full-time Bachelor’s degree program</li></ul>Preferred Qualifications<ul><li>Proven interest in technologies and customer focused design.</li></ul><ul><li>Independent problem solver who’s organized, has great attention to detail, and can multi-task.</li></ul><ul><li>Strong analytical, problem-solving/quantitative skills.</li></ul><ul><li>Willing to take risks, experiment, and share fresh perspectives.</li></ul><ul><li>Proficient in analytical and presentation tools, including Excel and PowerPoint.</li></ul><ul><li>Excellent written and verbal communication skills with the ability to engage, influence, and inspire partners and collaborators to drive collaboration and alignment.</li></ul><ul><li>Familiarity with the Agile Methodologies and familiarity with Jira or Rally.&nbsp;</li></ul> Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Technical Project Management, Technology - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Field Account Development Manager sits within a geographical territory and is responsible for the retention and continuous growth of our existing US Small &amp; Medium Enterprise key client relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our array of cash flow and payment solutions, to deepen our relationship with these clients. The key measurements of success for this Manager will be portfolio level account retention and volume growth. This is a field-based role in which in person engagement with the client base through face-to-face interactions is required:&nbsp;Candidate must be located within the South Boston territory.&nbsp;Job ResponsibilitiesPlanning (10 – 20% of time)&nbsp;▪ Identify accounts that are not utilizing the full terms and benefits of their AXP commercial products and prioritize those clients, identify top client information and track opportunity development in CRM database&nbsp;Relationship management (10 – 20% of time)&nbsp;▪ Proactively reach out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations&nbsp;▪ Develop client specific value proposition, identify key steps (strategy and tactics) to meet short and long-term client objectives&nbsp;▪ Business travel, occasionally overnight, is required with the expectation of 50-80% of time spent in-market with clientsClient solution (20 – 30% of time)&nbsp;▪ Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards)&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE. Force, C360)&nbsp;Negotiate and close (20 – 30% of time)&nbsp;▪ Seek opportunities to up-sell and cross-sell commensurate with the needs of the client▪ Answer customer inquiries and bring in leadership, internal business partners and product specialists as appropriate to support growth opportunities and customers’ needs&nbsp;Compliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills&nbsp;Relationship management&nbsp;▪ Strong customer relationship building skills to follow through and motivate clients to act&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;Attributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience&nbsp;▪ Bachelor's degree preferred&nbsp;▪ Excellent sales experience, 3 - 5 years minimum&nbsp;▪ Experience partnering with clients across various markets / industries&nbsp;▪ Experience in a highly-regulated industrySalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

229 American Express Jobs