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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Building lasting relationships is at the heart of our business–and that’s exactly what&nbsp;members of our sales team do best. Use your entrepreneurial mindset and consultative&nbsp;approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most&nbsp;value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives.Global Network ServicesGlobal Network Services (GNS) is responsible for the card issuing and merchant acquiring partnerships that comprise the American Express Network. GNS operates in 110 geographies and GNS partners issue over 60 million cards on the Amex Network. GNS North America is focused on growing issuing partnerships that drive complimentary scale and relevance for American Express in the US and Canada. The GNS NA team manages a portfolio of existing bank partnerships (e.g., Credit One, Navy Fed, USAA) and cobrand programs (e.g., Macy’s, NASCAR, Square). The GNS NA New Business Development team is responsible for signing new issuing partnerships with banks, brands and fintechs interested in launching card programs on the American Express Network. The New Business Development team has end-to-end responsibility for new partnerships including strategy, pipeline, prioritization, pitches and contracting. The Director of New Business Development will be responsible for accelerating new business development activities with a focus on new cobrand programs. This person will partner closely with the Vice President of New Business Development and GNS NA leadership team to cultivate and prioritize a robust new business pipeline, develop winning strategies to secure new partnerships, refine and deliver compelling prospect pitches and efficiently manage contracting with new partners. A successful candidate will have a strong will to win, be an effective listener and communicator, have the drive to establish and grow numerous external relationships, be genuinely curious about our business and that of our partners/prospects, and always uphold the Blue Box values.Key Responsibilities<ul><li>Cultivate a robust cobrand new business pipeline through internal relationships with partner-facing teams and external relationships with cobrand industry contacts</li><li>Drive prioritization through prospect assessment, a clear framework and consistent alignment with GNS NA leadership team</li><li>Develop winning strategies to secure new partnerships through research, relationship building and ideation</li><li>Refine and deliver compelling prospect pitches by crafting a great first draft, and thoughtfully iterating and preparing with key stakeholders</li><li>Efficiently managing contracting with new partners through effective negotiation with both internal stakeholders and relevant external parties</li></ul>Qualifications<ul><li>A strong will to win – once you understand the objective you develop winning strategies and execute with speed and resilience </li><li>An effective listener and communicator – you listen carefully, ask probing questions, and when speaking you do so clearly and with conviction </li><li>A drive to establish and grow numerous external relationships – you are excited by new opportunities and ready to invest the time and energy to build great relationships </li><li>A genuine curiosity about the Network business plus the various industries and business models in which our partners and prospects operate</li><li>Ability to balance multiple competing priorities that require engaging numerous internal and external stakeholders</li><li>Comfortable driving initiatives forward without perfect information or an established process</li><li>Sales and/or client-facing experience is strongly preferred</li><li>Bachelor’s degree required</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director - Network Partnerships, New Business Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp;Position Summary:This position reports to the Director, Finance Technology Strategy &amp; Program Management and plays a key role on the team evolving and implementing the Finance Technology strategy and overseeing the Finance Modernization effort.The Finance organization is on a multi-year journey to modernize the Technology platforms that support all Finance processes. Our goal is to standardize data management &amp; governance, consolidate and modernize applications and data stores, and leverage Cloud computing over time.The successful candidate will be responsible for helping to drive delivery of pan-Finance Technology projects, including Fast Forward, as American Express migrates from a Category IV to Category II regulated Financial Institution, partnering with Technology, Product and Process Owners to deliver our key priorities.The position is primarily focused on the key areas listed below:<ul><li>Supporting the evolution of the Finance technology strategy</li><li>Influencing Finance product and platform roadmaps to support delivery of the strategy</li><li>Implementing the operational frameworks that optimize investments in Finance’s key priorities and clarify interactions between teams</li><li>Partnering with Technology, Product and Process Owners to deliver our key priorities</li><li>Managing significant Technology projects with pan-Finance impacts (e.g., Finance Modernization, Project Fast Forward, Lumi)</li></ul>Job Responsibilities:<ul><li>Engage Product Owners and Tech Leads to help drive ongoing technology investment processes as laid out in the FinTech Playbook to effectively identify and fund Finance’s tech priorities.</li><li>Build a comprehensive understanding of our multi-year Finance Modernization initiative and commitments.</li><li>Focus on emerging Capital Reporting, Basel III Endgame and SCCL reporting requirements under Project Fast Forward as a critical priority for delivery.</li><li>Work with data-sourcing teams to conduct data profiling and mapping activities and assist in creation of detailed data sourcing plans to address new reporting requirements.</li><li>Track progress against plans, milestones, and elevate delivery risks and work cross functionally to publish status updates for stakeholders and Program Office.</li><li>Ensure stakeholder requirements are documented, and Technology story points are gathered and groomed to ensure timely and efficient Agile delivery.</li><li>Coordinate with stakeholders to ensure extensive integration and end-user testing activities.</li><li>Serve as liaison between Product Owners and Technology leads to refresh and maintain roadmaps and milestone plans and stay abreast of key risks.</li><li>Track, report and communicate progress against plans, milestones, and delivery risks.</li><li>Assist Finance Modernization program leads to develop recurring and ad hoc communications on objectives, timelines, progress, status and risks to Finance leaders, process owners and Technology leaders (quarterly FinTech Steerco, program Leadership Meetings, Controllership Leadership Team meetings, etc.)</li><li>Cultivate and maintain strong relationships with our key business partners including but not limited to:Finance Product and Process Owners, Finance Technology Delivery Leads, Technology Delivery Excellence, Technology Finance, Finance Portfolio Management team, Finance Communications, and other SME’s.</li></ul>Qualifications:<ul><li>4+ years of cumulative Finance business/process and/or product management experience</li><li>Bachelor’s Degree in Finance, Business or Analytics preferred</li><li>Knowledge of Finance systems, operational processes, and interdependencies would be highly advantageous</li><li>Knowledge of Agile development principles and practices would also be advantageous</li><li>Project/program management experience supporting large, complex initiatives</li><li>Ability to communicate effectively (both written and verbally), including the ability to synthesize a lot of information into crisp and clear communications</li><li>Strong relationship management skills and experience collaborating with and influencing multiple stakeholders</li><li>Strong analytical, organizational, and problem-solving skills</li><li>Ability to multitask and meet deadlines in a fast-paced and time demanding environment</li><li>Ability to work independently, be flexible, and drive results</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Fintech Strategy and Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant Services (GMS) Pricing team is responsible for the pricing of the largest source of American Express’ revenue, Merchant Discount Revenue. The team leverages Merchant Pricing to promote acceptance, grow coverage, increase merchant satisfaction, drive GMS revenue and profit growth. This business subsists on customer-centric pricing principles, dynamic pricing architecture and innovative pricing solutions.The Manager, Governance &amp; Controls is responsible for leading internal and external audits, upholding regulatory standards and supporting the root cause analysis and remediation of Pricing issues. The successful candidate will report to Director, Governance and Controls and will have considerable exposure to Regional Pricing teams, Controls Management team and other teams across the Blue Box.Job Responsibilities<ul><li>Lead internal and external audit activities while ensuring compliance with regulatory standards, identifying risks and recommending strategies for operational improvements.</li><li>Partner with Controls Management team to identify pricing errors, propose and implement controls while also providing meaningful reporting to Pricing leadership. </li><li>Collaborate with Servicing, Client Management and Regional Pricing teams to review Pricing related processes, identify gaps, assess root causes, and advise on recommended solutions.</li><li>Identify both process and system/tool improvement opportunities to drive greater efficiency and ensure all key processes and procedures are well-documented.</li><li>Manage projects with ability to develop plans and timelines, analyze data, manage stakeholders, escalate and clear roadblocks, track and execute workstreams. </li></ul>Minimum Qualifications<ul><li>Experience working with internal and external auditors.</li><li>Ability to analyze complex processes, identify inefficiencies and propose effective solutions.</li><li>Business process management, root cause analysis and improvement focus.</li><li>Outstanding communication skills, both oral and written.</li><li>Proven executive level presence and ability to influence at all levels.</li><li>Detail oriented individual and creative problem solver willing to challenge traditional ways of doing things and propose solutions.</li><li>Strategic thinker with transformative mindset.</li><li>Demonstrated ability to balance multiple requests and prioritize accordingly.</li><li>Proven ability in leading projects from analysis through implementation.</li><li>Self-starter with strong project/program management experience driving complex, large-scale, cross-functional initiatives.</li><li>Experience working with offshore teams is helpful.</li><li>4+ years of experience in project management, process improvement, and/or root cause analysis.</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook.</li><li>Bachelor’s degree is required.</li><li>Merchant experience is a plus.</li></ul>Salary Range: $90,000.00 to $170,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Project Management - Governance & Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the Digital Products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software Digital Products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk Digital Products that advance our market share and the way we do business. If you are interested in building the innovative digital risk Digital Products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Products team.Job ResponsibilitiesThere are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software Digital Products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Digital Product Management<ul><li>Create Digital Product vision and drive end-to-end Digital Product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature &amp; user story development, Digital Product design and launch</li></ul>Digital Product Solutions Design<ul><li>Manage the implementation of risk Digital Products, drive global, reusable &amp; configurable design, prioritization, rule authoring, testing, integration, and Digital Product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills</li></ul>Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.Qualifications and Skills Required:<ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to build positive relationships, operate effectively within large cross-functional teams, and influence business partners to drive ground-breaking change</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and handling a backlog of initiatives optimally</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Bachelor's degree in mathematics, statistics, engineering, computer science, econometrics, or equivalent field of study</li><li>Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another equivalent field of study preferred</li><li>3-5 years’ experience in an agile Digital Product Development/Owner role. 5+ years of experience in Digital Product Development /Owner required for Senior Manager role</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.The Digital Banking PortfolioTeam is seeking an AssociateDigital Portfolio Manager to support the BankingPortfolio management team.We are building a Banking and Payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion. As an Associate Digital Portfolio Manager, you will deliver end-to-end product portfolio management activities in alignment with strategic vision and roadmap. Evaluate business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Assesses cost, risk, inter-dependencies, and impact on existing business activities to appraise investments and align investment with business objectives. Undertake planning activities required to obtain annual funding approvals for product investments. Analyze the product portfolio, perform modeling and simulation to identify any restructuring required to maintain alignment with strategic vision and roadmap.You will empower the Banking product and engineering teams through the introduction, management, and administration of efficient tools and processes. Design and establish business processes to enable product success. Create and maintain documentation and supporting material to ensure the efficient operations of the product teams. Maintain unified product domain backlogs and roadmaps and tracks initiatives across Product teams to meet timelines and identify risks and dependencies. Lead the product governance process to ensure products meet the needs of all relevant stakeholders.&nbsp;Responsibilities:<ul><li>Conducts analyses and builds reports in support of effective operations for Digital Product Management, special projects/initiatives, and/or strategic/operational planning activities.</li></ul><ul><li>Schedules &amp; assists withPortfolio alignment, tasks, and ceremonies</li></ul><ul><li>Assists in tracking and visualizing product outcomes with clearly defined metrics and targets</li></ul><ul><li>Sends external communications on behalf of the Portfolio team to increase transparency across stakeholders and business partners</li></ul><ul><li>Facilitates teamwork and alignment between cross-functional teams including engagement, design, analytics, engineering, and experimentation and helps to identify and resolve any risks in the plans</li></ul><ul><li>Leads Annual &amp; Strategic Planning for the Portfolio</li></ul><ul><li>Institutionalizes the knowledge of outcomes and lean portfolio management best practices</li></ul><ul><li>Identifies ways to improve and streamline agile operations</li></ul><ul><li>Fosters collaboration and transparency between product, business, and engineering teams</li></ul><ul><li>Supports the creation of tools and processes to improve the agile team’s ability to reliably execute and relentlessly innovate</li></ul><ul><li>Keeps up to date with industry, competitor, Agile/SAFe methodologies, and latest trends</li></ul>Qualifications:<ul><li>5+ years of experience in Product Management, Lean Portfolio Management, or Project Management with proven record of accomplishment in defining winning product constructs and delivering a product roadmap</li></ul><ul><li>Experience in Banking Portfolio ManagementPaymentsis preferred</li></ul><ul><li>In depth knowledge of Scaled Agile (SAFe) methodologies and lean processes</li></ul><ul><li>Proven record of accomplishment managing large, complex products with multiple partners</li></ul><ul><li>Ability to establish and maintain effective working relationships with all levels within organization, internally and externally</li></ul><ul><li>Ability to engage and influence technical and non-technical teams in a global organization</li></ul><ul><li>Ability to predict and identify risks/opportunities from interdependencies of product deliveries</li></ul><ul><li>Excellent written &amp; verbal communication</li></ul><ul><li>Problem solving, organizational, and analytical skills</li></ul><ul><li>Knowledge of financial services industry, banking industry, and associated products is a plus</li></ul><ul><li>Bachelor's degreeis highly preferred</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Associate - Digital Portfolio Management - Digital Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. We’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Enterprise Platforms is a company-wide center of excellence within Technology comprised of both Product Management and Engineering functions. Our critical platforms (Global Account Receivable, Global Loyalty &amp; Benefits, and Digital Banking) underpin American Express’ essential customer segments, value propositions and business lines. <ul><li>Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for over 112 million cards in over 58 markets worldwide. </li><li>Global Accounts Receivable powers our customer's financial life and Amex’s growth by building innovative Account Receivable Solutions for Consumer Card, Loans, and Commercial Card businesses. </li><li>Digital Banking powers Deposits, Financial Planning, Bill Payment, and Money Movement experiences through innovative platform products &amp; services while giving customers the ability to manage their money in an automated and predictive way.</li></ul>Enterprise Platforms’ charter is to modernize the company’s core platforms to dramatically increase Amex’s strategic agility and intensify its customer-centric approach.We are looking for a Director of Digital Product Management to support our Card Benefits journey within Global Loyalty and Benefits platform, enabling our markets to leverage groundbreaking technology that will provide flexibility, scalability, and speed to market. The product director will be responsible for leading the migration of US Benefits on legacy application onto our modern platform R42. Additionally, this role will lead Benefit experience teams to support yearly refreshes on card products.Key Responsibilities:<ul><li>Establish a product vision, strategy, and roadmap for modernization with defined business metrics and targets.</li><li>Lead multiple high-profile initiatives, ensuring collaboration and communication with key partners on strategy, program status, roadmaps, and trade-offs.</li><li>Responsible for prioritization of features and capabilities while establishing a balance between the requirements of customers, stakeholders, and engineering work.</li><li>Partner with product and technology leaders to deploy globally scalable solutions, ensuring continuous focus on best-in-class user experiences, opportunities to test and learn, efficient resource usage, product quality, and speed to market.</li><li>Leverage agile best practices to assess feasibility of ideas and create product constructs and innovative capabilities that power best-in-class products.</li><li>Drive improvements in future releases by obtaining feedback on products and capabilities and maintaining a pulse on external driven products.</li><li>Lead the product team with clear objectives and key results; responsible for performance evaluations, employee engagement, coaching and people development.</li><li>Enable analytics-driven decision making to evolve products and usage; produce ROI analyses and optimization recommendations.</li></ul>Qualifications:<ul><li>At least 8 years of demonstrated ability in product development and delivery with proven track record in defining winning product constructs and delivering a product roadmap.</li><li>A balance of technical knowledge and business acumen with a proven track record in launching software or services in partnership with engineering teams, and/or working cross functionally with multiple stakeholders and product development teams.</li><li>High degree of proficiency in OKR, Design Thinking, Event Storming, prototyping, iterative development, Scrum, and Agile product development.</li><li>Enthusiasm and passion for great products and services and an ability to articulate product vision and functionality.</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.</li><li>Ability to solve sophisticated problems and has a highly analytical approach.</li><li>Deep knowledge of Payments, Accounting, Accounts Receivable, Loyalty programs, Card and Non-Card Lending is a plus.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director-Digital Product Management - GLB

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Governance team is to establish the Operational Risk and Controls strategy for GMNS and set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GMNS is looking for a Senior Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;Responsibilities:The Senior Manager, GMNS Control Management – Governance/ Third-Party Lifecycle Management (TLM) will:<ul><li>Advise on execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. </li><li>Track issues with KRI limits and risk appetite for GMNS to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly </li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU </li><li>Manage details of specific risk and controls governance forums for GMNS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums </li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs </li><li>Facilitate the understanding and use of the risk governance/TLM framework across BUs through regular communication </li><li>Support the internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU </li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management </li><li>Facilitate processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Bring the GMNS business along in the TLM required journey, surface trends and generate proactive/early awareness of new or changing expectations. &nbsp;</li></ul>Required Qualifications:&nbsp; <ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp; <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and appetite into execution guidelines </li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds </li><li>Oversee the implementation of the operational risk governance frameworks&nbsp; </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp; </li><li>Facilitating the operational risk exam management processes </li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Control Management - Governance/Third-Party Lifecycle Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.Within Corporate Solutions, under Corporate Card Product Management, the Corporate Spend Enablement Team is responsible for enhancing the customer experience around spend capacity features and capabilities.&nbsp;This team plays a pivotal role in managing customer journeys related to line management and underwriting, ensuring a seamless, efficient, and scalable process. By leading key initiatives, the team helps customers navigate credit line increases and underwriting decisions that enable their business growth.The Senior Analyst will report to a Senior. Manager and will be responsible for executing Go-to-Market and Communications strategies for key internal stakeholders, primarily US SME (Sales and Field organization).This role will also support testing of new features prior to launch and represent the Voice of the Customer in team discussions and planning.Key Responsibilities:<ul><li>Go-to-Market and Communications Strategy: Implement a comprehensive Go-to-Market strategy for new feature launches. This includes creating training materials, client-facing collateral, FAQs, and talking points for the Field and Servicing organizations.</li><li>Testing and Feature Launch Support: Collaborate with the New Product Development, Cross Platform Delivery, and Risk teams to support the testing, including drafting testing scenarios, validating testing outcomes and launch of prioritized features, ensuring a smooth rollout. </li><li>Partner Communication: Build and implement a communications plan to update internal partners, including Sales and Field teams, on key changes, feature launches, and enhancements.</li><li>Voice of the Customer: Represent customer perspectives to ensure product developments align with customer needs, helping drive the adoption of new capabilities.</li><li>Post-Launch Support: Lead post-launch activities including feedback collection, tracking adoption rates, and driving customer utilization of new features and tools.</li></ul>Minimum Qualifications<ul><li>2 years experience in product management, marketing, or go-to-market strategy</li><li>Excellent communication skills and relationship management</li><li>Proven ability to engage and collaborate with highly cross-functional teams including Field, Product Development, Risk, Legal, Compliance teams</li><li>Excellent project management, organization, and prioritization skills, particularly in the context of feature testing and product/feature launches</li><li>A customer first mindset with a focus on ensuring product solutions address customer pain points</li><li>Analytical skills to capture and assess feedback and usage data post-launch</li><li>Positive, flexible and a team player</li><li>Bachelor's degree or equivalent years of experience</li></ul>Preferred Qualifications<ul><li>Experience working with Sales / Account Development teams to understand their needs</li><li>Experience creating training materials and Collateral</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Product Management

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Waterfront Place&nbsp;&nbsp;here!Salary:$23-$25 per hour DOE&nbsp;Schedule:&nbsp;Full-time; 9 am - 6 pm Includes WeekendsOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Leasing Consultant

<h4>Overview</h4>LMI seeks a Federal Property/Asset Management Subject Matter Expert to support a federal program management office in the National Capital Region. Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate trade and travel. As part of our high-performing team, you will augment our vital work to provide “eyes and ears” technology to protect our nation. This position requires the ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance use, and employment verifications; active U.S. Customs and Border Protection background investigation preferred. Please note that only U.S. citizens are eligible for a suitability determination. LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established in 1961, LMI is a trusted third party to federal civilian, national security, and defense agencies, operating free of commercial and political bias. For nearly 60 years, LMI has worked with 40 government agencies. From the departments of Defense to Health and Human Services, LMI is honored to support the government's mission and people around the globe. We believe government can make a difference, and we seek talented, hardworking, mission-driven people who share that conviction.We offer a generous compensation package with excellent benefits that start the first day of employment. Flexible work schedules, telework opportunities, and tuition reimbursement are a few of our many work-life benefits available to our employees. Come join the organization consistently ranked as a top workplace!This position is located on-site in Washington, D.C.Some travel in support of client activities may be required. <h4>Responsibilities</h4>You will lead the LMI Asset Management team and guide the duties of LMI Local Property Officers (LPO) in direct support our for our client’s asset portfolios to ensure accountability for government property as it is acquired by the Border Patrol Program Management Office Directorate (PMOD), transferred to the field user organizations, and when required, screened for reutilization or disposal. You will work with technology diverse acquisition portfolios including mobile sensors; fixed sensors; command, control and communications; and subterranean technologies. As an integral part of the government asset acceptance process, you will reconcile support documentation and create asset records in the government financial/asset management database and review purchasing transactions for completeness as part of the acquisition process.&nbsp; You will develop plans and participate in semi-annual and annual inventories to support government accountability and to support annual financial statement audit activities as necessary.You will provide guidance for the development of policy and procedures for PMOD Asset Management.&nbsp; You will be the customer facing representative to the government Asset Manager to review and validate all asset requirements to contract deliverables and the Federal Acquisition Regulation (FAR).Other duties include:<ul><li>Identifying areas for asset management program improvement or innovation such as perpetual inventory, or cycle counting.</li><li>Determining innovative alternatives to sustain the accountability of government personal property within the purview of the Border Patrol PMOD.</li><li>Document the annual inventory process for use by those conducting the inventory.</li><li>Provide site-specific asset management support as when required to accelerate acceptance of assets in new site locations.</li><li>Monitor execution of the annual inventory plan in coordination with local field components.</li><li>Oversee entry of receipt and issue transactions into financial and asset management databases.</li><li>Create and maintain a Management Control Plan that identifies all asset management task assignments, start and completion dates, metrics and status.</li><li>Identify asset management risks to acquisition programs and for technology in the operations and sustainment lifecycle phase.</li><li>Support financial statement audits by providing property records and coordinating site visits.</li><li>Conduct periodic spot check audits for selected sites using property data extracts from financial and asset management databases.</li><li>Screen excess assets for reutilization, sales, or disposal within the Border Patrol, CBP, DHS and government-wide enterprises.</li></ul><h4>Qualifications</h4><ul><li>Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications; active U.S. Customs and Border Protection background investigation preferred. Please note that only U.S. citizens are eligible for a suitability determination.</li><li>7+ years of experience in a Government Property/Asset Management discipline and a Master’s degree in business, management, or a related discipline; or, 12+ years and a Bachelor’s degree.</li><li>Demonstrated knowledge and experience in the application of Federal Acquisition Regulation (FAR) Part 45 as it relates to the management of federal personal property from acquisition through disposal.</li><li>Proven/demonstrated knowledge of FAR Part 45 and the statutory requirements to sustain a compliant property management system.</li><li>Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.</li><li>Experience with SAP and Maximo asset management system is highly desirable.</li><li>Ability to communicate clearly with a variety of stakeholders.</li><li>Ability to effectively solve problems.</li><li>Strong communication skills, both oral and written.</li><li>A true team player who maintains a positive attitude in a dynamic environment.</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. 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